Operate with confidence—backed by a 24/7 NOC
Managed Services
From design to deployment to daily operations—Varayo helps you run mission-critical infrastructure with fewer vendors and faster response.
Complete Operations Support
From deployment to daily operations
Network Operations
24/7 monitoring, incident response, and change management for circuits, firewalls, and infrastructure—proactive operations that prevent outages.
Managed Firewall
Policy management, updates, monitoring, and security response for next-gen firewalls—we handle the complexity so you don't have to.
Cloud Operations
Manage AWS, Azure, Google Cloud infrastructure with monitoring, cost optimization, patching, and incident response—multi-cloud expertise.
vCIO & Consulting
Strategic technology guidance, architecture design, and vendor management—fractional CIO services for planning and execution.
Performance Management
Continuous monitoring of latency, packet loss, and throughput with trend analysis—identify degradation before it impacts users.
Change Management
Structured processes for configuration changes, upgrades, and maintenance—documented procedures with testing and rollback plans.
Service Tiers
Standard Managed (8x5)
Business hours monitoring and support with 4-hour response SLA. Email and portal ticketing with next-business-day resolution for non-critical issues. Ideal for non-production environments or organizations with internal IT teams.
Enhanced Managed (24x7)
Around-the-clock NOC with 1-hour response for critical issues. Phone escalation available with proactive monitoring and automated alerting. Best for production environments requiring high availability.
Premium White-Glove
Dedicated engineers with 15-minute response times and direct hotline. Custom runbooks, ITSM integration, and quarterly business reviews. For mission-critical infrastructure where downtime is unacceptable.
Co-Managed Services
We augment your existing IT team with specialized expertise and 24/7 coverage. You maintain primary responsibility but leverage our tools, monitoring, and escalation support.
What's Included
24/7 NOC Monitoring
Continuous monitoring of circuits, devices, and services with automated alerting and incident tracking.
Incident Response
Defined escalation procedures with carrier coordination and resolution tracking—we manage the entire incident lifecycle.
Configuration Management
Maintain configuration backups, change logs, and version control for all managed infrastructure.
Performance Reporting
Monthly reports with availability metrics, incident summaries, and performance trends—custom dashboards available.
Patch Management
Security updates and firmware patches applied during maintenance windows with testing and rollback procedures.
Capacity Planning
Trend analysis and forecasting to identify when upgrades or scaling is needed—proactive recommendations.
Security Monitoring
Track security events, anomalies, and threats with coordinated response for attacks and policy violations.
Documentation
Complete documentation of your infrastructure, configurations, and operational procedures—audit-ready.
Vendor Coordination
Single point of contact for all managed infrastructure—we handle escalations with carriers and equipment vendors.
Why Choose Managed Services
Reduce Operational Burden
Let our NOC handle monitoring, patching, and incident response so your team can focus on strategic initiatives instead of firefighting infrastructure issues.
Deep Expertise
Access to engineers with experience across multiple vendors, technologies, and industries—knowledge you'd need multiple FTEs to replicate internally.
Faster Resolution
Direct relationships with carrier NOCs and equipment vendors accelerate troubleshooting—we know who to call and how to escalate effectively.
Predictable Costs
Fixed monthly fee for defined scope of services—no surprise charges for routine operations or standard incident response.
Continuous Improvement
Regular service reviews identify optimization opportunities—we recommend upgrades, consolidations, and efficiency improvements based on actual usage data.
Compliance Support
Documentation and audit trails for PCI-DSS, HIPAA, SOC 2 compliance—we maintain the records regulators expect to see.
Ready to get started?
Talk with our team about the right design, timeline, and pricing for your needs.